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LivehelpGenie – A Real time Visitor Tracking & Monitoring tool. |
LivehelpGenie – A Real time Visitor Tracking & Monitoring tool. |
| Written by Surabhi | |
| Tuesday, 01 May 2007 | |
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LivehelpGenie is the best live chat and live support software available in the market. It is software based hosted solution that allows companies to communicate, or chat, in real time with visitors. LivehelpGenie has a highly efficient monitoring system. It does not clog your bandwidth by repeatedly checking the server for new visitors. (No refresh needed to update tables). There is no upper limit on the number of visitors to be monitored.
Do you want to monitor the traffic on your website? Or are you missing out on all the valuable information that you could have had as an input to your business decision making. Selling products and services online can be challenging. Understanding what makes some online consumers buy and what makes others leave without spending a penny is the key to online business success. But how do you strategize for someone you can't see, won't ever meet and may never talk to? LivehelpGenie helps you track the actions of your visitors. It gives you the power to track how each consumer navigates through your website-which links they use, which pages they visit, how much time they spend on each page, where did they come from and the browsers they use. It also shows you at which point they abandoned your site and where they decided to buy. LivehelpGenie also tells you how each website visitor found your website-whether through a search engine or a link. This information helps you plan effective marketing strategies-helping you decided where to best place your advertising dollars. This information gives you a birds eye view of how your online business is progressing. LivehelpGenie has a highly efficient monitoring system. It does not clog your bandwidth by repeatedly checking the server for new visitors. (No refresh needed to update tables). There is no upper limit on the number of visitors to be monitored. LivehelpGenie is much more than a tracking tool! Once you know who is on your website you can communicate with your website visitors in real time. The visitor can click on the LivehelpGenie chat icon placed on your website and initiate a chat. Furthermore, the proactive invitation feature allows you to initiate chat, enabling you to ask browsing customers if they need help. |
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