London / Manchester - There are already 140 million users worldwide that work with a Software based on the IBM platform Lotus Notes Domino. According to IBM this positive progression will continue and Notes will become the desktop of the future. In this context, IBM announced its current innovations, solutions, services and Business Partner initiatives at this year's Lotusphere conference taking place in Orlando in January.

GEDYS IntraWare 7 contains innovative tools and solutions for the application of a process oriented and efficient Customer Relationship Management. The CRM Suite holds a market leading position especially in the area of collaborative CRM functions, which enables employees to work together in an innovative, close and productive way that had been unknown before. Moreover, with their numerous modules for the most different company fields GEDYS IntraWare 7 also addresses every-day problems and challenges in single customer processes.

The intuitive address maintenance by an electronic customer file and the flexible company wide document management are only some components that contribute to provide each employee with the most important customer information in a transparent and central manner, no matter if he works sales, marketing, service, field or administration. This considerably improves the correspondence with customers and increases the sales opportunities during the customer and order acquisition.

In the context of the technical presentation "Why Mash-Ups matter" Peter Reinecke, Development Manager of GEDYS IntraWare, explained at "Lotusphere Comes To You" the advantages of the so-called Composite Applications: "Composite Applications provide a better user interface, contextual experience and the ability to combine information in a Mash-Up. They can be used very comfortably as they are easy to create and deploy, are based on standards and are reusable. One example is the Business Mail feature, which - as a Composite Application and part of our CRM suite - enables users to have an immediate access to critical customer data right from their email inbox".

With their product portfolio, GEDYS IntraWare fits very well into IBM's general developments for collaborative working on the basis of Lotus Notes and Domino. "Nowadays, a company's workforce has to act in an increasingly global and dynamic way. Lotus Notes Domino and GEDYS IntraWare 7 bring companies and individual workers more mobility, security and an overall higher performance", Reinecke says.

With Lotus Notes 8 IBM's successful process continues. An in-depth view of a company's successful migration to Lotus Notes 8 and how an effective CRM can be as easy as email can be gained by GEDYS IntraWare's workshops across the UK from 15 April 2008. For more information and registration check at www.gedys-intraware.co.uk.