Broadband Genie, the online service for comparing broadband, welcomes BT's Home IT Visit service where BT Broadband is installed in your home by an engineer from £50 per visit.

Broadband Genie, the online service for comparing broadband, welcomes BT's Home IT Visit service where BT Broadband is installed in your home by an engineer from £50 per visit.

BT Broadband customers can arrange for an engineer to visit their home and install broadband from £50.00 per visit. In addition, anyone with a BT line can request a Home IT Visit for assistance with any IT-related problem for £75.00 for the first hour and £25 for each subsequent half hour. 'Virtual engineer' service can troubleshoot PC problems remotely for £9.99 a month.

BT has a team of up to 2,000 specially trained engineers who can visit customers in their homes to help them get on-line and get the most out of their broadband. Customers, for example, can request an engineer to help set-up a wireless router or network, and attach printers or other devices. An engineer can also give your computer a health check and show customers how to back-up data. In addition they can give help and advice with installing and configuring a new PC, including backing-up and transferring data across from an old PC.

Broadband Genie CEO Philip Wilkinson says:

"Many home users are not comfortable trying to fix IT problems at home and trouble with a PC can stop people getting the most from their broadband service.

"This new service from BT will help people exploit the full potential of broadband and make it really work for them. There are a host things that people know they want to do but are not sure how to. For example, sharing files, photos and music between computers on a wireless home network or linking other devices like gaming machines and iPods."

ENDS

Notes to editors

1. Broadband Genie allows users to compare broadband providers, and is part of Genie Group.

2. Genie Group Ltd is a leading independent provider of internet comparison shopping services in the UK, and was set up in 2004 by Philip Wilkinson (co-founder of Kelkoo UK). Genie Group's unique selling point is 'the Genie', which makes personal recommendations to internet shoppers based on ground-breaking, intelligent technology. This gives Genie Group the ability to provide an enjoyable and satisfying internet shopping experience, and deliver an unmatched quality of sales leads to our affiliate merchants. Genie Group launched its flagship broadband comparison service Broadband Genie in January 2005.

3. More information can be found at http://www.broadbandgenie.co.uk, or by calling 0870 330 2827. Please direct all media enquiries to Ciaron Dunne. Interviews with Philip Wilkinson can be arranged on request.