ResellerClub’s Live Chat Service has been upgraded and is now LivehelpGenie - a more power-packed product version of old Engage Live Chat Service, with some really handy feature upgrades. Livehelpgenie is Live Chat Software for live help, live support, visitor tracking, and proactive sales support for your web site. It is a software based solution that allows Companies to communicate, or chat, in real time with visitors. Live support is used to give immediate response, customer support and information to website visitors and customers with an added extra human touch.

There have been several significant modifications made to this product apart from the enhanced interface. LivehelpGenie, the only live chat software with Information Management System, Web-based administration, Advanced Reporting & Customizable Chat environment, customers can upload their own CSS.

A Few Feature Upgrades to ResellerClub’s Live Chat Services are:

• A Brand New Management Interface: More intuitive (and not to mention colorful), it definitely has a stronger appeal for your Customers.
• Operator Interface Features: An important aspect that has been added here, is the Spell Check feature which would indicate the spelling error that you might have made while typing.
• Enhanced Customization: The new version offers further customization and branding abilities that were not available with our earlier version.
• Improvised Templates: The attempt here has been to give better designs that could blend well with your/your Customer’s website.
• SSL Security: 128-bit SSL encryption secures all communication between the website visitor and the client’s chat operator.
  
  

With the new and more efficient live chat software, LivehelpGenie, Resellerclub is now offering specialized customer support. Infact now Resellerclub is providing Live Chat Management Interface, within the customers control panel, from where they can click on online help and chat with the customer support operator or the customers can go to the support desk and create a support request. This support desk is the best position to solve all issues or answer any queries related to the Live Chat product.

We congratulate both the companies for their partnership deal and wish them Good Luck for the future.