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Comodo Helps Leading Cutlery eTailer Increase Individual Transactional Value By Over 250% |
| Written by Yuvaraj | |
| Thursday, 24 April 2008 | |
ExcaliburCutlery.com integrated Comodo's eCommerce Accelerator Kit and saw average order value increase from $34 to $120Jersey City, NJ (April 24, 2008) - Comodo, a leading Certification Authority and Security company, announced today that using its eCommerce Accelerator Kit can help business improve their online performance. Comodo's new eCommerce Accelerator Kit includes EV SSL certificates, HackerProof and UserTrust, which together are designed to deliver important trust indicators to site visitors that help accelerate visitor conversion, improve user interaction, and create trusted transactions. Cumulatively, these solutions helped ExcaliburCutlery.com realize a significant increase in business including an average 250% increase in the value of each transaction. Before the deployment of the eCommerce Accelerator Kit, an average sale on ExcaliburCutlery.com was $34. After the solution was deployed, average transaction value rose to $120. This improvement was in addition to a significant increase in site traffic conversion. Excalibur Cutlery was launched in 1978 and had been online for over a year and using competitive solutions, such as ScanAlert and Thawte, for their online security. "The strategic challenge for our website was to grow our customer base by transferring the trust our customers has with our in-store experience to the virtual world." said Thomas Goodman, Internet Retail Manager at Excalibur Cutlery. "Before we adopted Comodo, we were not achieving great business results because our customers did not trust our site as much as we needed them to. We decided to replace all our previous security solutions and use Comodo's eCommerce Accelerator Kit instead. The results have been amazing." The Comodo eCommerce Accelerator Kit:1) Website security and identity assurance with EV SSL Certificate
The result is that consumers can be confident that they are on an authenticated site and not a phishing site. 2) End User protection against hackers verified with HackerProof Service 3) Social authentication of site's performance with UserTrust Feedback Platform To date, hundreds of eMerchants have created more trusted sites using active management of customer feedback:
ExcaliburCutlery.com Business Results
"Increasing customer confidence and trust is a critical requirement for most online businesses and our approach manages the trust building process from a number of different perspectives" said Melih Abdulhayoglu, CEO and Chief Security Architect of Comodo. "By implementing the eCommerce Accelerator Kit, eMerchants can deploy a set of trust building solutions proven to improve the key metrics of any online business - visitor conversion and transactional value. The results of ExcaliburCutlery.com demonstrate how Comodo is building business for our customers, easily and economically." For more information about the Comodo eCommerce Accelerator Kit, please visit: http://www.comodo.com/accelerator_kit/ About ExcaliburCutlery.comSince 1978, Excalibur Cutlery and gifts has been serving customers from its retail locations and through its website to deliver the best service, value and the largest selection of cutlery and gift products to customers around the world. Excalibur Cutlery considers its customers to be the most valuable asset of its business; Excalibur Cutlery specializes in providing superior customer service along with a depth of product assortment that is unsurpassed. Whether their customers are looking for a specific cutlery item or gifts for someone special, Excalibur Cutlery's comprehensive product portfolio of over 2,000 products reflects their customers' requests as well as their own product quality evaluations. All of their products are fully tested by their own staff to ensure complete customer satisfaction. For more information, please visit; http://www.excaliburcutlery.com About ComodoThe Comodo companies provide the infrastructure that is essential in enabling e-merchants, other Internet-connected companies, software companies, and individual consumers to interact and conduct business via the Internet safely and securely. The Comodo companies offer PKI SSL, Code Signing, Content Verification and E-Mail Certificates; award winning PC security software; vulnerability scanning services for PCI Compliance; secure e-mail and fax services. Continual innovation, a core competence in PKI, and a commitment to reversing the growth of Internet-crime distinguish the Comodo companies as vital players in the Internet's ongoing development. Comodo secures and authenticates online transactions and communications for over 200,000 business customers and 3,000,000 users of our desktop security products. For additional information on Comodo - Creating Trust Online™ visit http://www.comodo.com For more information, reporters and analysts may contact: |
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