Toronto, ON – Sensors Quality Management (SQM) announced today the launch of an innovative, automated Mystery Shopping program for small and medium-sized businesses in North America called MyShop by SQM. The unique program allows small business owners to integrate Mystery Shopping into their corporate strategy and tailor it to their own specific needs and wants. It will allow businesses in various industries to improve their customer service and overall productivity.

Sensors Quality Management Inc. (SQM) is a Toronto based supplier of Quality / Service Assurance and Market Research, services.  Although the main focus of the business is Mystery Shopping Programs, SQM offers its world-wide clientele a variety of other services, including: field merchandising, online comment cards, internal audit software, and integrated customer feedback programs.