Yorkshire Water – the leading utility water company within the UK providing water and waste water services to more than 4.7m people and 140,000 businesses – has appointed DigiCore to install a sophisticated vehicle tracking solution across its fleet of technician vehicles. The phased roll-out of DigiCore’s C-track system follows a detailed 12-month trial involving 60 vehicles that has demonstrated widespread fleet benefits including increased productivity, reduced fuel usage and enhanced customer service.

The pilot scheme has achieved added visibility and control enabling Yorkshire Water to increase the optimisation of technicians working in the field, including a rise in the number of completed jobs per day by up to 13.5 per cent. Furthermore, there has been a significant reduction in the time it took office-based schedulers to identify a suitable technician, as well as a 30 per cent improvement in emergency response times.

Elsewhere, Yorkshire Water experienced an increase in the miles travelled per litre of fuel, with an average increase of approximately 12.5 per cent. This added fuel efficiency has not only reduced overheads, but also realised substantial environmental benefits. Through the duration of the trial, fuel usage was cut by almost 3,500 litres, with savings in carbon dioxide (CO2) emissions of more than 9 tonnes.

Tom O’Connor, Managing Director of DigiCore Ltd said: “This detailed evaluation and adoption of the C-track shows the measurable benefits that can be achieved by using the system. The advanced nature of C-track enables the development of bespoke solutions that meet the diverse needs of our customers and achieve definite returns on investment.”

C-track is a sophisticated fleet management system that adopts the latest technology to provide a comprehensive real-time vehicle management tool. This proven solution provides vital information about mobile assets and workforce, and offers a scaleable mobile solution that meets the complex needs of car, van and commercial vehicle fleet operators.

About Digicore

Digicore (www.digicore.co.uk) works in partnership with its customers to develop solutions that deliver measurable business and operational benefits by providing total visibility and control of mobile assets and mobile work forces. They are one of the leading vehicle tracking specialists in the UK.

For further information, please contact:

Tom O’Connor

Digicore

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Tel: +44 (0)20 8515 2900